No. 28: Formal or informal modes of address: a front for other issues?

“Groundhog Day”, I think when the same discussion reemerges in a company after being dormant for almost 1.5 years. Of course, it’s not really daily.  But déjà-vu nevertheless.   This issue is a recurrent conflict and emotive discussion about who should be addressed...

No. 27: Emotions in Business

“Can we please take a fact-based approach to the subject?”  We’ve all heard those words. Mostly used by a male colleague and usually regarding a female colleague. This statement can mean different things. Sometimes the speaker wants the issue to be discussed in a less...